By María José Gamba

Today, companies that truly stand out in their industries are not only recognized for their technology, infrastructure, or global presence, but also for their ability to invest in their most valuable asset: their people. At Americas Forwarding, this philosophy is not just a statement—it is a structured reality reflected in our Sustainability and Human Value strategy, where the comprehensive development of human talent lies at the heart of every operation.

Human Capital as the Foundation of the Future

For us, investing in people is not an expense; it is a long-term strategy that guarantees growth, resilience, and innovation. Our approach focuses on three strategic pillars that shape the way we care for, train, and empower our workforce:

1. Robust Well-Being Programs

We understand that healthy and supported employees perform better. That’s why we provide:

• Comprehensive health coverage for employees and their families.

• Mental health and stress management initiatives.

• Financial guidance programs.

• Ongoing family support for operators and administrative staff alike.

2. Professional Development Opportunities

Continuous development not only strengthens individual talent but also drives organizational growth. Americas Forwarding invests in:

• Defined career paths to foster advancement.

• Ongoing training programs covering technical expertise and soft skills.

• Recognition and incentive programs that build commitment and a sense of belonging.

3. Diversity, Equity, and Inclusion (DEI)

We actively foster a workplace culture where all voices are heard, and every person can contribute to collective success. Promoting DEI is not only about fairness—it is about enriching our team with diverse perspectives and ideas.

Additionally, we have a dedicated Operational Talent Management strategy that focuses on attracting, training, and retaining highly skilled professional drivers, who are the backbone of our logistics operations.

Safety and Occupational Health: A Non-Negotiable Priority

At Americas Forwarding, safety is defined as an absolute priority. We go beyond compliance with regulations to build a culture that protects and empowers every member of our workforce.

Behavior-Based Safety and Risk Prevention

Our safety strategy is reinforced by a Behavior-Based Safety Program (BBS), which emphasizes:

• Positive reinforcement of safe behaviors.

• Proactive identification of risks before they turn into incidents.

• Root cause analysis to eliminate hazards at their source.

This philosophy extends beyond drivers to cover every aspect of our operations: office ergonomics, workshop practices, equipment handling, and maintenance procedures.

Metrics and Regulatory Compliance

Safety must be measurable. We track and assess our progress with key indicators such as:

• Accident frequency rates (LTIFR).

• Days without incidents.

• Medical examinations and internal audits.

Our fleet maintenance program is aligned with both Mexico’s NOM-068-SCT and U.S. FMCSA Part 396, ensuring compliance and guaranteeing operational safety across borders.

Linking Safety, Well-Being, and Service Excellence

There is a direct connection between investing in human well-being and delivering exceptional service:

• Rested and trained drivers: strict adherence to NOM-087 in Mexico and U.S. Hours of Service (HOS) regulations minimizes fatigue and ensures safety.

• Stronger operational value: trained and valued employees reduce risks, improve efficiency, and elevate service quality.

• Talent retention: lower staff turnover translates into long-term stability, trust, and consistent service for our clients.

To reinforce this vision, we also provide continuous training in advanced defensive driving, specialized cargo handling (Hazmat, pharmaceuticals, electronics), and compliance with international standards such as Responsible Care.

Finally, through our Trusted Resource process, we conduct rigorous background checks and reference verifications to mitigate risks and guarantee reliability in every stage of the logistics chain.

Empowering People, Building Trust

At Americas Forwarding, we firmly believe that an efficient and resilient logistics chain begins with people. From well-being and professional development to occupational safety and regulatory compliance, every action we take is designed to protect, motivate, and empower our team.

Investing in people not only strengthens our organization internally but also builds long-lasting trust with our clients, ensuring that behind every logistics operation there is a professional, safe, and committed team ready to deliver.